What information we collect about you
Upon registration, you provide us with your email address. You can also add information about yourself on your profile page, and the information you add there can be viewed publicly.
If you use your Facebook account to sign in to Sugarcane, we will collect and store your Facebook user ID. Also, you may give us permission to obtain information from your Facebook account, such as your email address.
In addition to storing your personal information, we use various technologies to collect non-personally identifiable information which may including device type, browser type, operating system, number of clicks on a page, and dates and times that you use the website.
- Keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you.
- Remember your settings on the pages you visit, so that we can display your preferred content the next time you visit.
- Know your username when you fill out our feedback form so that you don't have to type it in.
- Anonymously track website usage in the aggregate to help improve our services.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services (particularly those that require you to sign in) may not function properly if your cookies are disabled.
How we use this information
IXL’s goals in collecting personal information are to provide you, the user, with a customized experience on our site. For example, we remember the high score that you have received on a game so you can see your progress the next time you play it.
We use aggregated, non-personally identifiable information on user behavior and interests to better understand the preferences of our users. We do this in order to improve our Sugarcane website and develop better features. We may also display some aggregated information on our Sugarcane site, for example showing the number of times a game has been played. However, this information will not contain personally identifiable information.
How we share this information
IXL will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.
We may share aggregated information, not including personally identifiable information, with business partners or sponsors to improve our services.
IXL may release personal information if it has a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; or (d) protect against imminent harm to the rights, property, or safety of IXL, its users, or the public as required or permitted by law.
Choices regarding collection, use, and distribution of information
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, if you choose to reject all cookies you will be unable to use Sugarcane services which require registration in order to participate.
You may edit your account information at any time by logging into your account and clicking the Account or Profile link. We recommend that you review your personal information periodically to ensure that it is accurate, complete, and current.
You can connect and disconnect your Sugarcane account from your Facebook account.
Please contact us for help on deleting or deactivating your Sugarcane account. Residual information will remain within our archive records.
We consider the security of your data to be very important. As a result, we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures.
We restrict access to personal information to IXL employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
For your protection, remember to sign out of all accounts before closing your browser. After logging out, make sure to close all browser windows. This is to ensure that others cannot access your personal information if you share a computer with someone else or are using a public computer
Links to other sites
The Sugarcane website does not gather information on the ages of our users and will never knowingly share personally identifying information about users who are under the age of 13 with business partners or other third parties.